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Wayne LoweWayne Lowe
05:00 07 Dec 23
Great place to come for a burger, never dissapoints.18 types of chargrilled burgers, amongst other grills and hotdogs ~ my favourite is the 'Meltdown burger'Got to have the curly fries..Really nice restaurant inside, american themed, good music played in the background (jukebox classics 👍).Was lucky today ~ had two for one on the burgers 🍔 our go to if fancying something for a change 👍Lovely friendly staff.Parking at Zaks grill and bar on barrack Street is a little small!! highly advise to book a table as its very popular here.
Ben WilsonBen Wilson
20:56 06 Dec 23
Have been a regular customer at Zaks over the years but unfortunately on my last visit we were not very impressed. The burger rolls had clearly been defrosted and then toasted but the top half my roll was almost frozen in the middle. Hope this was a one off. Did try to to write to management on facebook to explain the situation but didn't receive a reply.
Gemma SyderGemma Syder
16:04 26 Nov 23
Delicious meal at Zaks last week - Super quick service and very friendly and welcoming staff. Food was so tasty and fresh. Only downside is lack of parking but luckily I managed to get a space before it got too busy. I hadn't been to the Waterside one in years but I will be returning very soon :)
Iain InglisIain Inglis
21:01 24 Nov 23
Great food and service
Georgia EllisGeorgia Ellis
20:01 09 Nov 23
Best place for American-style food in Norwich. I went this evening with my partner, we didn't book and it was rammed but they managed to set us up with a table anyway. We were then informed that there is a Thursday night deal where you get two burgers or hot dogs for the price of one, which is incredibly good value for money. The food came and my partner and I had eaten and gone in 30 minutes, just to emphasise how speedy our service was. The food was phenomenal and at an extremely reasonable price compared to other restaurants, truly a classic.
ChloeemgreenChloeemgreen
13:04 27 Jun 23
I love coming to Zak’s, ever since I was a little girl each year for my birthday! The food is incredible. I love the burgers and chips. Everyone is always so welcoming. They do the best lemon and lime drink!
Chris SChris S
23:27 09 Dec 23
good food. The jalapeño cheese sauce was unreal. Mac and cheese was nice and the prawn cocktail too
gutterpunk87rulzgutterpunk87rulz
09:20 08 Dec 23
James BradfordJames Bradford
18:28 07 Dec 23
As great as always,nowhere better to go for a burger in Norwich, wings superb too!!
Steam-powered GeekSteam-powered Geek
22:20 03 Dec 23
Sandra RavenSandra Raven
17:03 02 Dec 23
Good value
Phillip MasonPhillip Mason
16:55 24 Oct 23
Great food as always. Slightly limited menu but the quality makes up for it!
Tara SandersTara Sanders
08:17 15 Oct 23
I visited Zaks Mousehold Diner with my partner and a friend last week.The waitresses were really lovely and friendly, the food was lush (I had a pulled pork Sandwich for dinner and lime cheesecake for pudding), and the alcoholic milkshake was amazing!Very good value for money considering the portion sizes.
Megan BakerMegan Baker
13:06 09 Jul 23
As always, the food and atmosphere here are amazing! The servers in there are always so attentive and helpful with my allergies!Every time we come, they make us feel welcome and answer any questions I have regarding my allergies. The food is always on point. They have a great range of food and desserts.
Alex CrispAlex Crisp
21:12 01 Jun 23
One of my favourite food spots in Norwich. I usually come here with family or my partner for special occasions, such as birthdays. I LOVE the curly fries here and everything is always so tasty. The atmosphere, the building and decorations of this American diner makes the dining experience even better. The staff here are also always really attentive and friendly.
SueSue
18:44 25 Jan 23
Lovely tea today at Zak's American Diner on Mousehold for the Grandsons birthday treat!Lovely atmospheric American Diner but be aware the food is 'chips with everything!' Really tasty food and the burgers are cooked to perfection, well cooked but still moist!! Yum!!We sat upstairs which is a bit more roomy, had three lovely meals and two desserts with three drinks and with the offer of two for one at the moment the bill was only £51.Good service from lovely friendly staff. Just note, parking can be a problem!! Really enjoyed and will be back.
Neil TaylorNeil Taylor
10:30 13 Dec 23
Go as a group for a better experience,
Martin ClaytonMartin Clayton
09:13 11 Dec 23
Love the place great food and great Staff
Ash GreyAsh Grey
18:41 07 Dec 23
I ate here for my work's Christmas do and I can honestly say Zak's is fine. If you like that sort of Americana vibe i.e. burgers, hotdogs, fried chicken stuff, you'll enjoy it.Food - The portions are enormous! I ordered a plate of fried chicken because I'd heard their steaks weren't great and I try to avoid ordering a burger in restaurants. It was fine, not a lot of meat on the thighs, the seasoning was flavourful if not a little bit hard, the fries and beans were fine, definitely from the freezer and a can but it is what it is. It was fine, not exciting but edible.Service - The service was friendly, they asked if I had any allergies, I told them onion and in her defence she did everything right, checked with the kitchen etc, they removed the coleslaw from my meal, it wouldn't have hurt offered some gravy as an alternative or something but it's not the end of the world. She messed up the starters for the table but fixed the issue... Service was fine.Atmosphere - Hyper Americana, it was super loud and bright. Plenty of parking, level access to the restaurant at the side. Broken toilet door on the only stall. Nothing to write home about.
Nicky ButtolphNicky Buttolph
10:50 03 Dec 23
As always great food, great service and a wonderful atmosphere.
J MJ M
17:45 01 Dec 23
Adrian TearleAdrian Tearle
17:37 20 Nov 23
Great food and service at a very decent price; highly recommended
ZAKS!!! Don’t be fooled by the fairly ‘safe’ frontage, it’s a great place for friends and family to grab some great food and have a good laugh.We’ve been going to Zak’s for years with friends and our family. It’s consistently good in both service and food. (Double stacked Western Burger with sweet potato fries for me please)Service is nearly always swift and always friendly, and they’re very accommodating with kids. Food is served quickly, and it’s tasty!It does get busy, and it does get noisy. If you’re looking for a quiet romantic date, look elsewhere.If you want to get a bunch of friends together and you want a good bite to eat, give Zak’s a go!
jeanette griffinjeanette griffin
06:52 04 Jul 23
Unable to get somewhere closer to home, we came to Zaks Diner, even though we could only get an early table. We are so glad we did. The menu had a great choice of food and drinks. Milkshakes and cocktails were tried and got the thumbs up and then the process of working out which burger to have. There were so many to choose from. I settled for a PB (peanut butter and maple syrup) It was lovely. All the food came out quick and there was no complaints around the table. Our waiter was attentive and all in all we had a lovely time.
Alan LeizermanAlan Leizerman
05:28 15 Jun 23
Seriously? Zak’s is another case of hyper over-charging for absolute low grade slop. Fried pickles were a joke, more like fried pickle skin. Fryer was obviously dirty, batter was dark brown and tasted bitter. Burger patties are disgusting, probably frozen. How hard is it to make a burger? Isn’t that your specialty?Stale, dried out bun. Mine came SWIMMING in BBQ sauce, a massive, inedible mess- cooked to leather when I asked for medium. No cutlery or napkins offered, had to ask for everything. Just careless food, sloppy, and overpriced. Sure, the ice cream sundaes are massive, if that’s your thing. Hard to mess up ice cream. Avoid going for anything else. Won’t be going back, not a chance, when so many other places put care and real value to their food. Big fat zero for Zak’s.
John JamiesonJohn Jamieson
18:49 02 Dec 23
Ashley PillarAshley Pillar
14:48 29 Nov 23
Diane WorboysDiane Worboys
16:57 26 Nov 23
Haven't eaten here for a while, staff were friendly and our food order was quick, will definitely be going back again
alan pittalan pitt
16:00 20 Nov 23
2 for 1 Tuesday can't be beat, had the boss hog burger
Mark NobleMark Noble
15:47 20 Nov 23
Great food, lots of it, and a very reasonable price
David CookDavid Cook
14:28 01 Nov 23
First visited this restaurant in the mid 70s, when it was brilliant. Since then it's had it's ups and downs, but now it's back to its best. The food was excellent ( okay one meal came with fries not wedges but we didn't mind), burgers can be tweaked without being made to feel a nuisance, atmosphere was good and the music at the right level and era. Staff were busy but helpful. Had a really good lunch (main course only) and was in and out in an hour.
TechnologicTeddyTechnologicTeddy
06:54 15 Aug 23
What a wonderful place.! Found it on Google, figured we'd give it a try, and I'm very glad we did.! Very accommodating, we tried our luck by turning up without booking, managed to get us a table very quickly, staff were polite, knowledgeable, and very friendly, I had the texas combo with a fatboy, and damn.! It was amazing.! The wedges were huge and perfect, the fatboy just melted in the mouth, and the chicken was fantastic.! Also, hands down the best garlic bread I've had in a very long time.!Now, I know I've given it 4 stars, but there were a couple of small issues, that prevent me from giving a full 5. I had a coffee milkshake, and whilst it was extremely good, I believe it to be overpriced for the amount you get, and the chairs for the table needed to be more comfortable.Otherwise, a definite 4.8 out of 5, and would happily return and spend more time feeling fat and very happy.!
Kristina StrettonKristina Stretton
08:59 27 May 23
Drove past at 9 hoping they were still serving, thankfully they were very welcoming and got us a table. Lots of options on the menu and when the food came out the portions were huge and very tasty. We will definitely come back.
Steve SkipperSteve Skipper
11:27 28 Apr 23
From the moment we arrived absolutely everything was 100% spot on, nothing was too much trouble. We even moved table as we ordered a little too much for the one we were sat at!!The food was amazing as always, if you don't leave hear satisfied then you won't anywhere.Very vary happy and a massive well done Zaks for another perfect meal out. 😉
Alex MorganAlex Morgan
18:48 19 Apr 23
A solid choice for an American diner experience. This is a Zak's restaurant, so if you've been there, it's a similar quality of experience (which is good!) I had The Texas Combo, which had plenty of food and each part of the meal was enjoyable. The Western burger was also good from what I was told. Lots of stuff to look at on the walls, good music to listen to and there was some historical sporting stuff on the telly. Worth a look.
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