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mehrnaz pishnamazi
09:15 12 Apr 25
Very dry and bland burgers,Coleslaw was bland as wellFries were really tasty and crispy specifically curly fries.Chocolate milkshakes were good nothing special.Portion sizes were really good!But nothing special which would make to get back!Sitting outside next to the river was really nice.Took ages for the waitress to bring the bill.Terrible parking area with very limited spaces! Took us 10-15 minutes to wait for one family who were not even customers came from walking next to the river and getting in to the car so, we could park our car!Won’t come back!
Zaks Riverside Bar and Grill is an absolute gem that delivers big on flavor, vibes, and variety. Nestled by the water, this place offers not just scenic views, but a menu that’ll make your taste buds sing. If you're a burger or hot dog lover, prepare yourself β€” the selection here is nothing short of legendary.From towering gourmet burgers stacked with juicy patties and bold toppings, to classic all-American hot dogs with a twist, every bite is pure satisfaction. The portions are generous, the buns are perfectly toasted, and the combinations are creative without being over the top. Whether you're a traditionalist or someone who likes it spicy, there’s something for everyone.But let’s talk about the real showstoppers β€” the milkshakes and cocktails. The milkshakes are indulgent, thick, and packed with flavor. Whether you’re into Oreo, strawberry, or something more adventurous, they’re dessert and drink in one. And the cocktails? Smooth, balanced, and served with flair. Perfect for sipping while watching the sunset over the river.The atmosphere is relaxed and welcoming, with friendly staff and a laid-back vibe that makes you want to linger longer. Whether you’re out with friends, on a date, or just treating yourself, Zaks hits all the right notes.If you’re anywhere near the area and haven’t tried it yet β€” what are you waiting for? Zaks Riverside is a must-visit for anyone who appreciates great food, great drinks, and a great time.
Chuck Dueck
15:49 20 Mar 25
Nice river view in the outdoor seating area. Quick and friendly service. Unfortunately both burger buns were quite dry with just a thin smear of relish and mayo. We ordered cooked medium but both were well done.
nakita saunders
18:13 23 Jan 25
Food was great, no complaints there, and what a bargain on 2 for 1 days. Unfortunately the older brunette lady that served us was incredibly rude and had no customer service or manners. Massive thank you to the younger lady who rectified our incorrect bill as soon as she noticed without us even having to ask.
The food there was great! The curly fries with cheese were so delicious and mouth-watering! I’d recommend going there instead having dinner at home! (If wanted to)
Nancy Mabika
08:35 17 Aug 24
We had an amazing experience at the Riverside branch after being turned away from Poringland branch. The food was amazing and so was the staff. The atmosphere was very loud for my partner who wears hearing aids and I noticed there was a little baby on the other table who couldn’t settle down not sure why but I assumed the very loud music was disturbing. Overall it was amazing!!
Mick Smithson
13:10 21 Jul 24
Wife and I fancied a Sunday morning breakfast and having heard great things about Zak's decided to give it a go.We arrived around 11:00 and parked in the small car park with no issues. There was a beautiful classic American car parked outside.On entering, we were greeted warmly and asked whether we wanted to sit inside or outside?We chose outside despite the inside of the restaurant having some very cool looking American/Rock and Roll Memorabilia.This turned out to be a great move as the view from the outside terrace is amazing.A very friendly waitress took our order (1 large American and 1 small American breakfast ). And shortly after brought us two cups of tea (You get bottomless teas or coffees with the breakfasts a nice touch).We sat back and enjoyed the views and the conversations form other guests, a couple of who were obviously in a rock & roll band that had played last night. It was a great, friendly, and chilled vibe.When the food arrived, it was great, the sausage patties tasted like they had been charcoal grilled and were worth the price of entry on their own, the rest of the meal didn't disappoint in either quality or quantity, we paid the bill which came to a remarkably reasonable Β£19 (we added a 22% tip as the service was excellent).We will be going back.A high thank you to all the staff at Zak's, they run a remarkably great restaurant and do it well.
Wayne Lowe
05:00 07 Dec 23
Great place to come for a burger, never dissapoints.18 types of chargrilled burgers, amongst other grills and hotdogs ~ my favourite is the 'Meltdown burger'Got to have the curly fries..Really nice restaurant inside, american themed, good music played in the background (jukebox classics 👍).Was lucky today ~ had two for one on the burgers 🍔 our go to if fancying something for a change 👍Lovely friendly staff.Parking at Zaks grill and bar on barrack Street is a little small!! highly advise to book a table as its very popular here.
Ben Wilson
20:56 06 Dec 23
Have been a regular customer at Zaks over the years but unfortunately on my last visit we were not very impressed. The burger rolls had clearly been defrosted and then toasted but the top half my roll was almost frozen in the middle. Hope this was a one off. Did try to to write to management on facebook to explain the situation but didn't receive a reply.
Gemma Syder
16:04 26 Nov 23
Delicious meal at Zaks last week - Super quick service and very friendly and welcoming staff. Food was so tasty and fresh. Only downside is lack of parking but luckily I managed to get a space before it got too busy. I hadn't been to the Waterside one in years but I will be returning very soon :)
Iain Inglis
21:01 24 Nov 23
Great food and service
Georgia Ellis
20:01 09 Nov 23
Best place for American-style food in Norwich. I went this evening with my partner, we didn't book and it was rammed but they managed to set us up with a table anyway. We were then informed that there is a Thursday night deal where you get two burgers or hot dogs for the price of one, which is incredibly good value for money. The food came and my partner and I had eaten and gone in 30 minutes, just to emphasise how speedy our service was. The food was phenomenal and at an extremely reasonable price compared to other restaurants, truly a classic.
Chloeemgreen
13:04 27 Jun 23
I love coming to Zak’s, ever since I was a little girl each year for my birthday! The food is incredible. I love the burgers and chips. Everyone is always so welcoming. They do the best lemon and lime drink!
Leon Atkins
22:06 13 Mar 25
I've been to Zak's a few times, Riverside and Mousehold only. Both are excellent but I prefer Mousehold because of the unique building. The food is excellent and there's always a big portion served by friendly staff. One of the kids favourite places to go.
Daniel Pinnock
22:38 22 Feb 25
Slight wait due to the table before us over running, but they kindly covered our first round of drinks due to the wait. Great selection of burgers and sides. Staff were very friendly and helpful despite us being the last table to leave that night. The food is delicious, well made and reasonably priced. Just be sure to book a table if you are going there during peak times as I saw them having to turn others away due to being fully booked.
Charlotte King
09:46 15 Jan 25
Visited here for my birthday and was very impressed with food and service. Our server was Rabbi and he was very attentive, friendly and welcoming. My partner tried one of the hot dogs for the first time and was very pleased with his choice, he thought this was excellent. Food was served quickly. Meals are a bit on the pricey side (burger and curly fries was Β£16.50 and desserts Β£7) but it was all very good quality.
Steven Powley
13:46 08 Jan 25
We had a great night here and that was a combination of quality service and good food (I guess the company helped too 😂).Parking can get a bit chaotic as there isn't much space.The old building has a charm but can get a bit noisy.Service was with a smile and a sense of humour which was appreciated. I can heartily recommend the chicken wings as the BBQ sauce was bang on. I'm also a fan of the cheese sauce with the mains.I would eat here again for sure.
Emily Hollingworth
19:44 03 Jan 25
Visited Zak’s Mousehold this evening. We have been a few times and always been very happy with the food and service.However this evening although the food was good, the service we received from our waitress was below par. Within seconds of sitting down before we had even had chance to look at the menu we were asked if we had made our choices then rushed to choose our drinks. Definitely not service with a smile and our empty glasses stood at the end of the table throughout the majority of our meal. Then just as our children had finished their dessert, the waitress finally asks (bearing in mind she has been backwards and forwards to our table several times in between) if anyone would like another drink. My husband would have done had he been asked a little earlier.The waitress then leaves the table (glasses still left there) just gets the bill and within seconds arrives with card machine. We didn’t leave a tip (we always leave a tip).I would have been a little more understanding had they been mega busy, but they were not at the time we arrived. I know we could have asked but I have worked in customer service myself in the past and it’s a service you provide to the customer, I think maybe this particular waitress needs a little more training!
Rinu Mathew
14:21 30 Dec 23
The drinks were phenomenal - one of the best milkshakes I've had (although the portion was quite small). The food was large in portion size but the burgers we had were quite dry and 3 of them didn't have much sauce which was a shame because the rest was lovely.
Chris S
23:27 09 Dec 23
good food. The jalapeΓ±o cheese sauce was unreal. Mac and cheese was nice and the prawn cocktail too
gutterpunk87rulz
09:20 08 Dec 23
James Bradford
18:28 07 Dec 23
As great as always,nowhere better to go for a burger in Norwich, wings superb too!!
Steam-powered Geek
22:20 03 Dec 23
Sandra Raven
17:03 02 Dec 23
Good value
Phillip Mason
16:55 24 Oct 23
Great food as always. Slightly limited menu but the quality makes up for it!
Tara Sanders
08:17 15 Oct 23
I visited Zaks Mousehold Diner with my partner and a friend last week.The waitresses were really lovely and friendly, the food was lush (I had a pulled pork Sandwich for dinner and lime cheesecake for pudding), and the alcoholic milkshake was amazing!Very good value for money considering the portion sizes.
Megan Baker
13:06 09 Jul 23
As always, the food and atmosphere here are amazing! The servers in there are always so attentive and helpful with my allergies!Every time we come, they make us feel welcome and answer any questions I have regarding my allergies. The food is always on point. They have a great range of food and desserts.
Alex Crisp
21:12 01 Jun 23
One of my favourite food spots in Norwich. I usually come here with family or my partner for special occasions, such as birthdays. I LOVE the curly fries here and everything is always so tasty. The atmosphere, the building and decorations of this American diner makes the dining experience even better. The staff here are also always really attentive and friendly.
Sue
18:44 25 Jan 23
Lovely tea today at Zak's American Diner on Mousehold for the Grandsons birthday treat!Lovely atmospheric American Diner but be aware the food is 'chips with everything!' Really tasty food and the burgers are cooked to perfection, well cooked but still moist!! Yum!!We sat upstairs which is a bit more roomy, had three lovely meals and two desserts with three drinks and with the offer of two for one at the moment the bill was only Β£51.Good service from lovely friendly staff. Just note, parking can be a problem!! Really enjoyed and will be back.
BSnufkin
13:42 19 Mar 25
As a person with dietary restrictions (IBS-low FODMAP diet) I could have not be looked after better! Bryony was so accommodating that she even went to the freezer to take a photo of the burger buns label, so that I could make sure none of the ingredients make me ill. Tom was so reassuring, too. Both patiently helped me to make a choice. Bryony made sure I'm not allergic and offered my food to be prepared as if I was. For the first time in ages I didn't feel like I'm a nuisance when ordering food! Thank you Bryony and Tom!Hey Zaks, how about creating a menu suitable for IBS sufferers? There are a ton of us out there and we rarely eat out due to ingredients restricted in IBS being commonly used in most dishes. You would be first to do so and very much loved for that! :)
Rob Duhig
21:46 06 Mar 25
I have reviewed it before and it is still my favourite restaurant. Zaks specialise in Burgers but also do steaks, chicken and dogs. There is also a selection of vegetarian, vegan and gluten free food and a range of breakfasts. The only problem is the portion sizes, I always feel too full for either a starter or dessert!They have a free loyalty card scheme which earns points for every Β£1 you spend with a free Β£5 credit on your birthday.
Steve Shadwell
19:26 26 Dec 24
I honestly have no idea why I don't come here more often as it is fantastic.My wife and I took our son who is visiting us from abroad on Sunday. The welcome we received was very friendly and we were directed to our table promptly.The atmosphere wad great, a friendly vibe going on and busy but not too busy.The food was as always top notch, the chicken wing starters were outstanding, tender and very tasty indeed. Our burgers were fabulous and my vegan brownie was nothing short of amazing.The service was nothing short of excellent and overall I have nothing but praise for my experience. I cannot recommend this restaurant highly enough, if you want a great evening out go here. Unfortunately I was having such a good time I forgot to take any photos.
Mike Daws
16:57 12 Nov 24
Nice location with plenty of parking. Not busy Friday lunchtime. Staff friendly and efficient. I felt the milkshake a little pricey for what it was. Food was slow to arrive. They got my wifes burger wrong, but they sorted that as quickly as possible. Mine was nice but not amazing, and the roll appeared a little dry. Eaten there before, which was better in terms of both speed and food taste.
Wayne Beauchamp
21:35 24 Oct 24
I had an amazing experience for my birthday today, and the staff went above and beyond with the service provided. I would highly recommend this place to anyone who wants an excellent meal and great customer service
Neil Taylor
10:30 13 Dec 23
Go as a group for a better experience,
Martin Clayton
09:13 11 Dec 23
Love the place great food and great Staff
Ash Grey
18:41 07 Dec 23
I ate here for my work's Christmas do and I can honestly say Zak's is fine. If you like that sort of Americana vibe i.e. burgers, hotdogs, fried chicken stuff, you'll enjoy it.Food - The portions are enormous! I ordered a plate of fried chicken because I'd heard their steaks weren't great and I try to avoid ordering a burger in restaurants. It was fine, not a lot of meat on the thighs, the seasoning was flavourful if not a little bit hard, the fries and beans were fine, definitely from the freezer and a can but it is what it is. It was fine, not exciting but edible.Service - The service was friendly, they asked if I had any allergies, I told them onion and in her defence she did everything right, checked with the kitchen etc, they removed the coleslaw from my meal, it wouldn't have hurt offered some gravy as an alternative or something but it's not the end of the world. She messed up the starters for the table but fixed the issue... Service was fine.Atmosphere - Hyper Americana, it was super loud and bright. Plenty of parking, level access to the restaurant at the side. Broken toilet door on the only stall. Nothing to write home about.
Nicky Buttolph
10:50 03 Dec 23
As always great food, great service and a wonderful atmosphere.
J M
17:45 01 Dec 23
Adrian Tearle
17:37 20 Nov 23
Great food and service at a very decent price; highly recommended
ZAKS!!! Don’t be fooled by the fairly β€˜safe’ frontage, it’s a great place for friends and family to grab some great food and have a good laugh.We’ve been going to Zak’s for years with friends and our family. It’s consistently good in both service and food. (Double stacked Western Burger with sweet potato fries for me please)Service is nearly always swift and always friendly, and they’re very accommodating with kids. Food is served quickly, and it’s tasty!It does get busy, and it does get noisy. If you’re looking for a quiet romantic date, look elsewhere.If you want to get a bunch of friends together and you want a good bite to eat, give Zak’s a go!
jeanette griffin
06:52 04 Jul 23
Unable to get somewhere closer to home, we came to Zaks Diner, even though we could only get an early table. We are so glad we did. The menu had a great choice of food and drinks. Milkshakes and cocktails were tried and got the thumbs up and then the process of working out which burger to have. There were so many to choose from. I settled for a PB (peanut butter and maple syrup) It was lovely. All the food came out quick and there was no complaints around the table. Our waiter was attentive and all in all we had a lovely time.
Alan Leizerman
05:28 15 Jun 23
Seriously? Zak’s is another case of hyper over-charging for absolute low grade slop. Fried pickles were a joke, more like fried pickle skin. Fryer was obviously dirty, batter was dark brown and tasted bitter. Burger patties are disgusting, probably frozen. How hard is it to make a burger? Isn’t that your specialty?Stale, dried out bun. Mine came SWIMMING in BBQ sauce, a massive, inedible mess- cooked to leather when I asked for medium. No cutlery or napkins offered, had to ask for everything. Just careless food, sloppy, and overpriced. Sure, the ice cream sundaes are massive, if that’s your thing. Hard to mess up ice cream. Avoid going for anything else. Won’t be going back, not a chance, when so many other places put care and real value to their food. Big fat zero for Zak’s.
CREATE ONSIGHT
09:23 12 Apr 25
We had a great experience at Yankee Traveller. The decor is cool and quirky and the staff so friendly and approachable. Definitely worth a visit away from the sea front and the over priced standard seaside food. If we lived in Great Yarmouth we would be regulars. Amazing selection of food and very reasonably priced.
Kevin Troy
15:48 10 Mar 25
Yarmouth doesn't deserve this place.The service is fast, the food is delicious, comes in large portions and is served by attentive and lovely staff. The menu is stacked with a wide range of burgers, hot dogs, chicken and other classics. Desert options were out of this world. I highly recommend trying the Amaretto Affair, the PB burger and the white chocolate pancakes.We ate here 3 nights out of our 5 night stay in Yarmouth because nothing else could compete and we were drawn back time and again.5 stars. Would go again if for some reason I find myself in Yarmouth again, though *that* I can't recommend.
Joe Reynard
16:28 05 Mar 25
Working away and found this place. The atmosphere and decorations were great. Loved the old NBA games.The food was good. Shake was a bit plain foe the price. The wings were great.Service was quality
Xena-Marie Horn
22:37 17 Jan 25
Long time favourite, been many times throughout the years and have never been disappointed! Such a fun American 🇺🇸 restaurant with an energetic menu, My all time favourite is β€œthe pb” (peanut butter burger 🍔) maybe an unpopular decision for some but I love it! And of course a mint chocolate shake! (wish the portion was bigger though) never manage to finish all the food and always take half home to enjoy again; although always best fresh! Will continue to return 😄
Christopher Paul
20:41 27 Oct 24
Had a brilliant meal out at the Zaks Yankee Traveller in Yarmouth, Chargrilled Chicken breast, Potato wedges 🌽 corn cob, my friend had hot dog and fries 🍟 and we shared some onion rings, plus pint of Budweiser each. The food was absolutely delicious, will definitely go again. And all reasonably priced. It is great American Experience. οΏΌand really friendly staff creating the perfect atmosphere. οΏΌ
Been coming to Great Yarmouth for years, and this is the first time visiting this establishment and got to say wow. Everything was perfect, from the service to the food don't know why we haven't been here before. Will definitely be back here again 5⭐️
Marresa Marpuri Sadang
08:56 17 Jul 24
Had an amazing hot chicken wings with fries and they were very good! Tasty, juicy and good spicy!Fries were also amazing, my friends had burgers, steak and ribs and were all big sizes and also really good! Also the service was fantastic the lady was really kind, engaging and made us feel welcome! shame that I live really far as I would come back all the time!
John Jamieson
18:49 02 Dec 23
Ashley Pillar
14:48 29 Nov 23
Diane Worboys
16:57 26 Nov 23
Haven't eaten here for a while, staff were friendly and our food order was quick, will definitely be going back again
alan pitt
16:00 20 Nov 23
2 for 1 Tuesday can't be beat, had the boss hog burger
Mark Noble
15:47 20 Nov 23
Great food, lots of it, and a very reasonable price
David Cook
14:28 01 Nov 23
First visited this restaurant in the mid 70s, when it was brilliant. Since then it's had it's ups and downs, but now it's back to its best. The food was excellent ( okay one meal came with fries not wedges but we didn't mind), burgers can be tweaked without being made to feel a nuisance, atmosphere was good and the music at the right level and era. Staff were busy but helpful. Had a really good lunch (main course only) and was in and out in an hour.
TechnologicTeddy
06:54 15 Aug 23
What a wonderful place.! Found it on Google, figured we'd give it a try, and I'm very glad we did.! Very accommodating, we tried our luck by turning up without booking, managed to get us a table very quickly, staff were polite, knowledgeable, and very friendly, I had the texas combo with a fatboy, and damn.! It was amazing.! The wedges were huge and perfect, the fatboy just melted in the mouth, and the chicken was fantastic.! Also, hands down the best garlic bread I've had in a very long time.!Now, I know I've given it 4 stars, but there were a couple of small issues, that prevent me from giving a full 5. I had a coffee milkshake, and whilst it was extremely good, I believe it to be overpriced for the amount you get, and the chairs for the table needed to be more comfortable.Otherwise, a definite 4.8 out of 5, and would happily return and spend more time feeling fat and very happy.!
Kristina Stretton
08:59 27 May 23
Drove past at 9 hoping they were still serving, thankfully they were very welcoming and got us a table. Lots of options on the menu and when the food came out the portions were huge and very tasty. We will definitely come back.
Steve Skipper
11:27 28 Apr 23
From the moment we arrived absolutely everything was 100% spot on, nothing was too much trouble. We even moved table as we ordered a little too much for the one we were sat at!!The food was amazing as always, if you don't leave hear satisfied then you won't anywhere.Very vary happy and a massive well done Zaks for another perfect meal out. 😉
Alex Morgan
18:48 19 Apr 23
A solid choice for an American diner experience. This is a Zak's restaurant, so if you've been there, it's a similar quality of experience (which is good!) I had The Texas Combo, which had plenty of food and each part of the meal was enjoyable. The Western burger was also good from what I was told. Lots of stuff to look at on the walls, good music to listen to and there was some historical sporting stuff on the telly. Worth a look.
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